Harnett County, NC Sheriff's Department
E911 Communications

Dianne Raynor
Communications Director

The Harnett County 911 Center operates a sophisticated Computer Aided Dispatch System. This CAD system assists the Telecommunicators in Call Entry, 911 Call Tracing (Land and Cellular), Tracking the status of Law Enforcment, Fire/Rescue, and EMS Units as well as Mapping the location of calls. The 911 Center currently employs 15 full-time Telecommunicators and 2 full-time Call Taker positions. Telecommunicators currently work 12 hour rotating shifts and are highly trained in handling 911 communications including Emergency Medical Pre-Arrival Instructions. On average the 911 Center will dispatch 140 Law Enforcement Calls, 52 Fire/Rescue/EMS calls, and receive countless calls for non-emergency assistance.

The 911 Center currently dispatches for the following agencies:

  • Harnett County Sheriff's Office
  • Angier Police Dept
  • Lillington Police Dept
  • Coats Police Dept
  • Erwin Police Dept
  • Dunn Police Dept
  • Harnett County EMS
  • Fire Marshal & Emergency Management
  • 7 area EMS Squads
  • 13 area Fire Departments


Dispatcher interface with the CAD Program used to keep up with emergency calls


Mapping program that shows dispatcher unit locations in real time.

  175 Bain Street (Physical)
P.O. Box 399 (Mailing)
Lillington, NC 27546-0399
© 2005-2018 Harnett County Sheriff's Office
Part of the Harnett County network
Tel:910-893-9111
Fax:910-893-6450
webshf@harnett.org